Kohl's Review

Have you purchased from Kohl's? Share your own Kohl's review:

(Optional) Include a photo to illustrate your review of Kohl's
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).

Kohl's Review: Kohl's Pros & Cons

Kohl's (kohls.com) is an extremely popular department store brand which competes against other department store brands like Nordstrom, Macy's, Neiman Marcus, Bloomingdale's and JCPenney. Based on our in-depth Kohl's review, when compared to its competitors, Kohl's ranks as the the #1 top-performing brand in its category. Read the full Kohls.com review below for more details.

  • Fair trade certified: Does each brand offer fair trade products? Is each brand fair trade certified?
  • Sustainable products: Does each brand have sustainable products? Does each brand have environment-friendly products?
  • Store credit card: Does each brand have their own credit card? Does each brand offer a store credit card?
  • Warranty: How long does each brand's warranty last? Does each brand have a longer warranty?
  • Products made in USA: Are each brand products made in the USA? Does each brand manufacture their products in the United States?
  • Face masks: Does each brand sell face masks? Can I buy face masks at each brand?
  • Sizing guides: Does each brand offer a sizing guide on their website? Does each brand have a fit guide to help me with sizing?
  • Cruelty-free products: Are products sold at each brand cruelty free? Does each brand sell cruelty-free products?
  • Eco-friendly materials: Does each brand use eco-friendly materials? Does each brand use recyclable materials?
  • Wash & care instructions: Does each brand offer wash & care instructions on their website? Does each brand provide a wash & care guide for its products?
  • Vegan products: Does each brand offer vegan products? Does each brand offer vegan options?
  • Customer service: How good is each brand's customer service? How does each brand's customer service rate against its competitors?
  • Price point: How expensive is each brand? How much does each brand cost vs. competitors?
  • Free shipping: Does each brand offer free shipping? Does each brand offer site-wide free shipping?
  • Free returns & exchanges: Does each brand offer free returns? What's their exchange policy? Does each brand offer free returns & exchanges?
  • International shipping: Does each brand ship internationally? each brand international shipping?
  • Curbside pickup: Does each brand have curbside pickup? Does each brand have in-store pickup?
  • Ship to store: Does each brand does ship to store? Can I ship items to each brand to pick up in-store?
  • PayPal: Does each brand accept PayPal? each brand PayPal support?
  • Debit & prepaid cards: each brand debit card support? Does each brand take debit cards?
  • Google Pay: Does each brand accept Google Pay? Does each brand accept Google Pay?
  • Apple Pay: Does each brand accept Apple Pay? Does each brand accept Apple Pay?
  • Amazon Pay: Does each brand accept Amazon Pay? Does each brand take Amazon Pay?
  • Bitcoin: Does each brand accept Bitcoin? Does each brand take Bitcoin for payment?
  • Official coupons page: Does each brand have an official coupons page? Does each brand maintain its own coupon page?
  • AARP discounts: Does each brand offer discounts to AARP members? Does each brand have an AARP discount policy?
  • Military discounts: Does each brand offer a military discount? each brand military discount?
  • Student discounts: Does each brand have a student discount? Does each brand have a student discount?
  • Price matching: Does each brand price match? each brand price matching?
  • Birthday discounts: each brand birthday discount? Does each brand give birthday discounts?
  • Senior discounts: each brand senior discount? Does each brand have a senior discount policy?
  • Teacher discounts: Does each brand give discounts to teachers and educators? Does each brand give discounts to teachers and educators?
  • Outlet stores: Does each brand have an outlet store? Are there each brand outlet stores?
  • Competitor coupons: Does each brand accept competitors' coupons? Does each brand take competitor coupons?
  • Front-line worker discounts: Does each brand offer discounts to front-line workers? Does each brand offer discounts to essential workers?
  • Coupon stacking: Does each brand support coupon stacking? each brand coupon stacking?
  • Sales events: Does each brand ever have sales or promotional events? How often does each brand have sales events?
  • Black Friday Ads Page: Does each brand have a Black Friday Ads page? Does each brand have a Black Friday Ads page?
  • Cyber Monday sales: Does each brand have a Cyber Monday ad this year? Does each brand have a Cyber Monday ad this year?
  • Gift cards: Does each brand offer gift cards? Does each brand accept gift cards or e-gift cards?
  • Money-back guarantee: Does each brand have a money-back guarantee? Can I get my money back if I'm not satisfied with my each brand purchase?
  • Loyalty programs: each brand loyalty or rewards program? Does each brand offer a loyalty or rewards program?
  • White-glove delivery: Does each brand offer white-glove delivery and assembly? Does each brand offer in-home delivery services?
  • Contact information: How does I contact each brand? How to contact each brand?
  • Social media pages: each brand social media pages? List of each brand's social media pages?
  • Affirm financing: Does each brand accept Affirm financing? each brand Affirm financing support?
  • Afterpay financing: Does each brand accept Afterpay financing? Does each brand take Afterpay financing?
  • Sezzle financing: Does each brand accept Sezzle financing? Does each brand support Sezzle financing?
  • Klarna financing: Does each brand accept Klarna financing? Does each brand take Klarna for financing?
  • QuadPay financing: Does each brand accept QuadPay financing? Does each brand take QuadPay?
  • Splitit financing: Does each brand accept Splitit financing? each brand Splitit financing support?
  • Bread financing: Does each brand accept Bread financing? Does each brand offer Bread as a financing option?
  • Layaway programs: Does each brand offer layaway programs? What is each brand's layaway policy?
  • Website security & privacy: Is each brand a secure website? Does they respect users' privacy? Does each brand have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each brand have an influencer marketing program? Does each brand use influencer marketing?
  • Affiliate marketing: each brand affiliate program? Does each brand offer an affiliate program?
  • Environmentally conscious: Is each brand an environmentally conscious brand? each brand eco-friendly?
  • Diversity commitment: Is each brand committed to racial equity? Has each brand taken concrete steps towards fighting racial injustice?
  • Charitable causes: Does each brand support any charitable or humanitarian causes? Does each brand give back to charity? Are there any social causes they stand for?
  • Nurse discounts: each brand nurse discounts? Does each brand have any discounts for nurses?
  • Government worker discounts: each brand government worker discount? Does each brand offer any discounts for government workers?
  • Ethical practices: Is each brand considered an ethical brand? Does each brand use ethical practices?

Kohls' strengths are:

  • Good product guarantee details
  • Good customer support details
  • Offers ethically-sourced products details
  • Offers environment-friendly products details
  • Offers rewards credit card details
  • View 28 more strengths

Knoji has 85 Kohl's reviews and ratings as of October 29, 2020. Knoji editors and the Knoji shopper community have reviewed Kohl's and compared it against 0 top brands, reviewing Kohl's based on product and store features such as ethically-sourced products, environment-friendly products and rewards credit card. Knoji reviews and ranks Kohls.com and other department store brands based on how many features each offers and based on a 5-star rating scale. Based on these factors and 85 Kohl's reviews, Kohl's earns an overall score of 5.0 out of 5.0 points. Kohl's offers 10 total features such as fair trade certified, sustainable products and store credit card. Kohls''s review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

Kohl's currently has 21 active discount codes. You can view all Kohls' coupon codes here

View details & use
BEAUTIFUL30
View details & use
TREAT20
View details & use
FRIENDS20
View details & use
PUMPKIN20
View details & use
FAMILYSAVE
View details & use
FRIENDS

Kohl's Customer Reviews (1)

Kohl's FAQ

Pricing & Discount Policies

Does Kohl's have an official coupons page?

Does Kohl's have an AARP discount policy?

Does Kohl's offer a military discount?

Kohl's student discount?

Kohl's price matching?

Does Kohl's give birthday discounts?

Does Kohl's have a senior discount policy?

Kohl's teacher discount?

Does Kohl's take competitor coupons?

Does Kohl's offer discounts to front-line workers?

Does Kohl's support coupon stacking?

How often does Kohl's have sales events?

Does Kohl's have a Black Friday Ads page?

Does Kohl's have a Cyber Monday ad this year?

Shipping & Returns Policies

Does Kohl's offer free shipping?

Does Kohl's offer free returns? What's their exchange policy?

Kohl's international shipping?

Does Kohl's have in-store pickup?

Payment Options

Does Kohl's accept PayPal?

Does Kohl's take debit cards?

Kohl's Google Pay?

Does Kohl's accept Apple Pay?

Can I use Amazon Pay at Kohl's?

Does Kohl's take Bitcoin for payment?

Financing Options

Does Kohl's accept Affirm financing?

Does Kohl's take Afterpay financing?

Does Kohl's support Sezzle financing?

Does Kohl's accept Klarna financing?

Does Kohl's accept QuadPay financing?

Kohl's Splitit financing support?

Does Kohl's accept Bread financing?

What is Kohls' layaway policy?

Customer Service Features

Does Kohl's accept gift cards or e-gift cards?

Does Kohl's have a money-back guarantee?

Kohl's loyalty or rewards program?

How to contact Kohl's?

Kohl's social media pages?

Website Features

Does Kohl's have a valid privacy policy? Is their website secure?

Product & Service Features

Is Kohl's fair trade certified?

Does Kohl's have environment-friendly products?

Does Kohl's have their own credit card?

How long does Kohls' warranty last?

Are Kohl's products made in the USA?

Does Kohl's have a fit guide to help me with sizing?

Are products sold at Kohl's cruelty free?

Does Kohl's use recyclable materials?

Does Kohl's provide a wash & care guide for its products?

Does Kohl's offer vegan options?

How does Kohls' customer service rate against its competitors?

How much does Kohl's cost?

Marketing Programs

Does Kohl's use influencer marketing?

Kohl's affiliate program?

Other Features

Is Kohl's an environmentally conscious brand?

Has Kohl's taken concrete steps towards fighting racial injustice?

Does Kohl's give back to charity? Are there any social causes they stand for?

Does Kohl's have any discounts for nurses?

Does Kohl's offer any discounts for government workers?

Is Kohl's considered an ethical brand?

kohls.com
Rated 5.0 - 85 reviews
Follow
More brands like this
Work for Kohl's?
Get Verified for Kohl's
Become a verified brand rep for Kohl's and amplify your brand's voice on Knoji. Moderate content, respond to reviews, and promote offers. Knoji is a social discussion platform that's 100% free to use.
Company email address required

About Kohl's

Kohl's is a large company operating the e-commerce site kohls.com. Kohl's sells its products and services in the department stores industry. Kohl's is a less active brand when it comes to discounting and offering coupons. Kohl's has excellent ratings among shoppers on Knoji, with 85 ratings and an average rating of 4.1 stars. Kohl's scores very well compared to other brands in the department stores industry, providing 21 e-commerce features to better serve its customers.

Kohls' Review Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Our review: Kohl's offers free shipping on all qualifying orders. Get free delivery on your order from Kohl's, program exclusions apply. See details on their free shipping policy page. Kohl's free shipping review
Free Returns & Exchanges:
Yes
Our review: Kohl's offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Kohl's free return policies review
International Shipping:
No
Our review: It appears that Kohl's may not offer international shipping currently. Kohl's international shipping policies review
Curbside Pickup:
Yes
Our review: Kohl's offers curbside pickup for qualifying orders and customers, according to their curbside pickup policies. See policies and program details on their in-store pickup page. Kohls.com curbside pickup review
Payment Options
PayPal:
No
Our review: It appears that Kohl's may not accept PayPal currently. Kohls.com PayPal support review
Debit & Prepaid Cards:
Yes
Our review: Kohl's accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Kohl's debit & prepaid cards review
Google Pay:
No
Our review: It appears that Kohl's may not accept Google Pay currently. Kohls.com Google Pay review
Apple Pay:
Yes
Our review: Kohl's accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Kohl's Apple Pay support review
Amazon Pay:
No
Our review: It appears that Kohl's may not accept Amazon Pay currently. Kohls.com Amazon Pay review
Bitcoin:
No
Our review: It appears that Kohl's may not accept Bitcoin currently. Kohls.com Bitcoin support review
Pricing & Discount Policies
Official Coupons Page:
Yes
Our review: Kohl's offers their own coupons and promotions page on their website. Check the official Kohl's coupons page for the latest offers directly from Kohl's Kohl's official coupons page review
AARP Discounts:
No
Our review: It appears that Kohl's may not offer AARP discounts currently. Kohl's AARP discounts review
Military Discounts:
Yes
Our review: Kohl's offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for Kohl's on their military discounts page. Kohl's military discounts review
Student Discounts:
No
Our review: It appears that Kohl's may not offer student discounts currently. Kohls.com student discount policies review
Price Matching:
Yes
Our review: Kohl's has a price matching and price adjustment policy. Get discounted pricing from Kohl's if you find a lower price on another website. See program details on their official price matching page. Kohls.com price matching review
Birthday Discounts:
Yes
Our review: Kohl's offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at kohls.com. See program details on their birthday discounts page. Kohl's birthday discounts review
Senior Discounts:
Yes
Our review: Kohl's offers special pricing and coupons for senior citizens. Get freebies, special coupons, and save up to 30% on purchases for seniors at kohls.com. See program details on their senior discounts page. Kohl's senior discounts review
Teacher Discounts:
No
Our review: It appears that Kohl's may not offer teacher discounts currently. Kohls.com teacher discount policies review
Competitor Coupons:
No
Our review: It appears that Kohl's may not accept competitor coupons currently. Kohl's competitor coupons review
Front-line Worker Discounts:
No
Our review: It appears that Kohl's may not offer front-line worker discounts currently. Kohl's front-line worker discounts review
Coupon Stacking:
No
Our review: It appears that Kohl's may not allow coupon stacking currently. Kohl's coupon stacking policies review
Sales Events:
Yes
Our review: Kohl's runs a clearance and promotions page on their website. Check the official Kohl's sales page for the latest discounted prices and sales directly from Kohl's Kohls.com sales and promotions review
Black Friday Ads Page:
Yes
Our review: Kohl's offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. Kohls.com Black Friday Ads Page review
Cyber Monday Sales:
Yes
Our review: Kohl's offers Cyber Monday sales for qualifying orders and customers, according to their Cyber Monday sales policies. See policies and program details on their Cyber Monday page page. Kohl's Cyber Monday sales review
Customer Service Features
Gift Cards:
Yes
Our review: Kohl's offers gift cards and discounted gift cards during special promotional events. Find gift cards for Kohl's. with their gift card program. See policies and program details on their gift cards page. Kohls.com gift card support review
Money-back Guarantee:
No
Our review: It appears that Kohl's may not offer money-back guarantee currently. Kohls.com money-back guarantee policy review
Loyalty Programs:
Yes
Our review: Kohl's offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Kohls.com loyalty programs review
Contact Information:
Yes
Our review: Kohl's offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Kohls.com contact information review
Social Media Pages:
Yes
Our review: Kohl's offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Kohls.com social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that Kohl's may not accept Affirm financing currently. Kohl's Affirm financing review
Afterpay Financing:
No
Our review: It appears that Kohl's may not accept Afterpay financing currently. Kohl's Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that Kohl's may not accept Sezzle financing currently. Kohl's Sezzle financing support review
Klarna Financing:
No
Our review: It appears that Kohl's may not accept Klarna financing currently. Kohls.com Klarna financing support review
QuadPay Financing:
No
Our review: It appears that Kohl's may not accept QuadPay financing currently. Kohl's QuadPay financing review
Splitit Financing:
No
Our review: It appears that Kohl's may not accept Splitit financing currently. Kohl's Splitit financing review
Bread Financing:
No
Our review: It appears that Kohl's may not accept Bread financing currently. Kohl's Bread financing support review
Layaway Programs:
No
Our review: It appears that Kohl's may not offer layaway programs currently. Kohl's in-store layaway review
Website Features
Website Security & Privacy:
Yes
Our review: Kohl's offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Kohls.com website security & privacy review
Marketing Programs
Influencer Marketing:
No
Our review: It appears that Kohl's may not do influencer marketing currently. Kohl's influencer marketing review
Affiliate Marketing:
Yes
Our review: Kohl's does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Kohl's affiliate marketing review
View all features

Explore Similar Brands

Expand more
Top-ranked department store brands